Last updated: October 6, 2026
Return period
You may request a return within 14 days of delivery. Please report damaged, defective or incorrect items within 7 days of delivery.
Conditions
Items must be unused, in their original packaging, with all parts, accessories, manuals and tags.
Non-returnable items
- Opened or unsealed personal care, grooming and wellness products
- Gift cards and digital codes, including software activation codes, once delivered
- Personalized or made-to-order items
- Perishable or expired products
- Items sold as final sale
How to return
- Contact us at info@marketnavigatorhub.com or +1 262-446-0288 with your order number.
- We will send instructions and the return address.
- Pack the item securely in its original packaging.
- Ship it using a trackable service.
Return shipping
For change-of-mind returns, the customer pays return shipping. For damaged, defective or incorrect items, we cover return shipping and provide a replacement or a full refund.
Refunds
After inspecting your return, we will email you. Approved refunds are made to your original payment method within 14 days of receiving the item; your bank may take a few more days. No restocking fees apply.
Cancellations
Contact us promptly to cancel. Unshipped orders are cancelled and refunded in full; shipped orders can be returned under this policy.
Exchanges and gifts
To exchange, return the item for a refund and place a new order. Gifts shipped directly to the recipient are refunded as store credit to the recipient; otherwise, refunds go to the purchaser.
Contact
Market Navigator Hub, 913 N Moreland Blvd, Waukesha, WI 53188, USA · info@marketnavigatorhub.com · +1 262-446-0288